Receptionist/Administrative Assistant (Part-time)
Wallingford
Expired
Full Time
£24,625 - £25,674 Per annum | Pro rata
Expires: Today at 23:59
Band 3
Permanent
About the Role
Job overview
Are you passionate about positively impacting the wellbeing of patients, service providers, service users, and staff within the Community?
If so, we have an opening for you to join the Admin Team at Wallingford Community Hospital. You will be joining the team on a part-time basis working 22.5 hours per week.
We are looking for a highly motivated and organized individual to join our team as a Receptionist/Admin Assistant. In this role, you will support the efficient functioning of our community hospital facilities, working closely with a dedicated team to ensure seamless operations. Your contributions will be vital to our mission of providing exceptional administration support to our community.
Please note interviews will be held face-to-face at the Wallingford Centre.
Main duties of the job
- Provide a polite and welcoming reception service to hospital visitors, ensuring smooth and efficient running of the reception area
- Respond promptly to queries, manage phone calls, and handle referrals within team guidelines
- Perform various administrative tasks including responding to emails, taking and recording messages, filing, photocopying, and scanning, while adhering to Trust procedures and protocols
- Develop a thorough knowledge of databases and computer systems used, ensuring accurate reflection of hospital activity, including competence on the electronic patient record system (EMIS)
- Manage incoming mail (both electronic and post), date stamp, distribute, and redirect as required in line with service guidelines
Working for our organisation
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
What we need from you:
- Proficiency in Microsoft Word, Outlook, Teams and Excel.
- Self motivation and the ability to work independently, while also demonstrating initiative and suggesting improvements to the service.
- Compassion, care, creativity and excellent communication skills.
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level or equivalant
Communication
Essential criteria
- Able to communicate effectively with different audiences, including patients, their relatives and other staff.
Desirable criteria
- Customer service experience
Experience
Essential criteria
- Proven experience of working in an office environment.
Desirable criteria
- Previous NHS experience or equivalent
Documents to Download
Receptionist/Administrative Assistant Job Description and Person Specification (PDF, 108.8KB)
Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)