Welcome to inploi!
We are a limited company registered in England and Wales under company number 09674409 and have our registered office at The Old Rectory, Church Street, Weybridge, Surrey, England, KT13 8DE. Our main trading address is 19-23 Ironmonger Row, EC1V 3QW. Our VAT number is GB233026744.
inploi’s mission is to connect the world’s workforce and its employers, helping people to obtain information, to advertise and access job opportunities and, ultimately, to help companies and people to be better informed and more successful. In doing so, we are committed to being transparent about the data that is collected about you, how it is utilised, and what your rights are.
inploi is an online talent attraction technology, services, and resources platform. Employers that we work with and our site visitors use inploi to find and be found for work opportunities, to apply for jobs and to obtain related information.
This version of the policy was adopted in August 2022
All site visitors seeking job opportunities or simply browsing the site are described in this policy as (“Users”).
This policy also provides information relevant to businesses that we have a relationship with as we hold a limited amount of personal data concerning the contacts we have with these businesses as explained below.
Users who are looking for work when uploading a CV or similar document share information about their professional identities (including their work and educational histories, their job preferences and other related information) facilitated through the inploi platform on and through which they learn about, access, and apply for, jobs, and other opportunities with companies whose details we publish.
The inploi Services include but are not limited to the inploi website, inploi mobile applications, inploi widget, inploi customer support systems, inploi technologies wherever they may be (on the internet or otherwise) and all inploi communications via any format (together the “Services”).
In our relationships with Employers and other relevant third parties we have data sharing or processing arrangements in place that take account of the responsibilities we and they will have in the way that personal data is shared and then processed.
We may invite you to create an account with inploi. You will be offered the opportunity to provide data including your full name, email address, phone number, and a password.
If you register as a customer of inploi in the course of receiving services from inploi, you will be required to include your company name as well.
When registering as an employer we will ask you to provide contact details for individuals that we are to communicate with or who are authorised to communicate with us and will hold that data as a data controller.
Users may be required to make initial contact with an Employer using a conversational user interface function provided as part of the inploi services.
Personal data that you initially enter through the chat function on our website forms the data that we collect (which may include your CV) will be passed on with your consent to an Employer that you wish to make your job application to. That initial data is only made available to the Employer when you have responded to the prompt confirming that the data may be submitted. The data you have entered via the inploi chat function and the CV may be retained by inploi together with information relating to the job function you are expressing interest in. With your consent this data may be used to create your online professional profile, to be used for further job applications, to connect with other users, and to participate in and interact with the inploi community. We may also use that information to provide you with details of similar job opportunities that may be of interest to you. You will be able to request the deletion of your data or to update your communication preferences at any time.
We log usage data when you visit and/or use our Services, including our sites, mobile applications, and other platform technologies (e.g., our off-site widgets, communications sent through push, email, text message and other channels, and partner page listings)], such as when you view or click on content or adverts (on or off the Services), perform a search, install or update one of our mobile apps, share content or apply for jobs.
We use this data to provide you with tailored content, relevant job listings, and more personalized services. We may also use this information for analytics and research to improve our services. We may share this information with third parties for advertising and other purposes. Your data is stored securely and we use industry-standard safeguards to protect your data from unauthorized access or use.
We use your data to provide, support, personalise, develop and continually improve our Services. The data that is used/how we use it depends on how you use the Services but generally it is utilised to provide you with a better, more relevant experience. For example by showing you better-matched jobs, companies recommendations in order to enhance your experience of the Services by reminding you to take particular actions.
The Services help Users looking for work to access and apply for job opportunities.
We may also utilise your location in order to personalise the Services based on your proximity to things including job/education opportunities, other connections, partners etc. or to calculate things like commuting time to job locations.
Employers may wish to contact Users who have applied for jobs, for instance in order to conduct an interview, to obtain more information about an opportunity or a job application or to follow up on unanswered messages. The company may also contact you in this way in order to assist with and enhance the provision of the Services to our Users. This may include messages about how to best use the Services, reminders, job suggestions, training suggestions, promotional messages from our partners. and important service messages from us for instance with regards to updates to this policy, information about service disruptions, and any communications related to security.
We constantly strive to improve the Services and to provide our Users and visitors a better experience. All data received from surveys and user feedback in any form will be utilised to further improve and develop the Services, driving User growth and engagement with the Services, with other people, and with opportunities. You are not obliged to respond to any surveys. When you submit support requests or correspond with the company seeking support we use your communications and other data to investigate, respond to and resolve complaints and Service issues (e.g., bugs).
We may utilise aggregated, anonymised data about our Users and their usage of the Services in order to provide information and insights to our Users and other interested parties. This could include things like wage data, page views, job views, job/vacancy densities, job application numbers, skills requirements and related information.
We may also use your data to gain an insight into a user’s suitability to roles that users apply for, using information such as experience and qualifications referred to in any submitted CV or other document supporting an application you wish to make.
We use third-party service providers to help us provide our Services to you (for example the facilitation of payments, [to enable voice and video calling], to store and process data, to analyse User behaviour etc.) Such third parties will only have access to such information as is necessary to perform their required tasks on our behalf. We shall only use such Services having determined that they have implemented appropriate safeguards for the protection of your data and interests and that in doing so we meet the compliance requirements of Data Protection Legislation...
The inploi platform hosts a large number of jobs from all over the world. Many of these job advertisements will be received by us from third parties, in an effort to provide you with the widest range of available opportunities and to give you a more complete view of what jobs are available for you to apply for.
Sometimes when you use inploi to access a job with an application process that is hosted outside of our platform we may be able to submit an application on your behalf. If this is possible, we will, as far as possible, use the information you have provided to us to complete the application for you. Where more information is needed you will be prompted to enter this.
We may disclose information about you when doing so is required by law or if we believe that disclosure is necessary to investigate, prevent, or take action regarding suspected or actual illegal activities and/or to assist government enforcement agencies in these instances; to enforce our agreements with you; to investigate and defend ourselves against any third-party claims or allegations; to protect the security or integrity of our Services (such as by sharing with companies facing similar threats); or to exercise or protect the rights and safety of inploi, our Users, personnel, or others. We will notify Users about legal demands for their personal data when we consider it to be appropriate, unless such disclosure is prohibited by law or legal order or when the request is an emergency. We may at our discretion dispute such demands when we believe, that requests for any information are unwarranted, unnecessarily broad, vague, or lacking in proper authority.
For the personal data that we possess, you are able to:
We will retain certain of your personal data for as long as your account remains open on the Services. This includes data that you or others have provided to us and data generated via your usage of the Services. Even if you only use our Services periodically for instance when looking for a new job or when accessing information, we will retain your information and keep your profile open until you decide to close your account with us.
We will delete data that it is not essential for inploi to retain in accordance with our data retention policy a copy of which can be provided on request.
After you close your account, we do keep some of your data. We do this if it reasonably necessary to comply with our legal obligations (including obligations arising under contracts we have with employers, training providers and other third parties) and to meet regulatory requirements.
We have put together a guide explaining the General Data Protection Regulation and what rights it confers to people, which is available here. This regulation gives data subjects specific rights, some of which are explicitly outlined below. If you wish to exercise any of these rights please write to us on [email protected] and we shall act upon your request was soon as is practicably possible, having considered your request in accordance with applicable laws.
You can ask us for confirmation about whether personal data concerning you is being processed, including requesting information about what it is, how it is processed, and for what purpose(s).
You have the right to ask us to rectify any personal data held by us that may be inaccurate. As the majority of data we hold about you will have been provided by you and is editable by you it is likely that you will be able to rectify all data yourself via the Services. Our databases automatically update any Information you edit in your profile, or, in the case of information that you request we edit, as soon as possible when actioned by a member of the team.
You can ask us to erase all or some of the personal data that we hold about you. In the event of such a request we will delete any of your personal data that we hold, will cease its further dissemination, and will take reasonable steps to halt any third parties who may have your data (obtained from their usage of the Services/ our usage of their Services in accordance with this policy) from processing your data and request its erasure.
You can ask for a copy of any personal data that you have provided to us (and which we have retained). This will be provided in a commonly used machine-readable format.
You have the right to ask us to stop using all or some of your personal data, or to limit our use of it. This for instance includes the use of your data for direct marketing purposes (and profiling to the extent that it is related to such marketing) or in cases where we have no legal right to hold and/or use it.
In the event of any data breach that is deemed likely to result in a risk to your rights and freedoms we will notify the Information Commissioner's Office and take such further steps as necessary to mitigate any negative consequences for our Users. We shall endeavour, where in our judgement it is deemed to be appropriate, to inform you of any data breaches.
You have the right to lodge a complaint with the supervisory authority in your state of residence, work, or in the region in which you believe that your rights have been infringed upon. In the United Kingdom this authority is the Information Commissioner's Office, further details of which can be found onhttps://ico.org.uk/.
inploi is directed towards individuals over the age of sixteen (16) and its use is expressly prohibited by any individuals under the age of thirteen (13). The Company is aware of the application of the Children’s Code and operates its data collection activities appropriately.
Your inploi account is password-protected so that only you and authorised Company staff have access to your account. In order to maintain this protection, please do not give your password to anyone. We endeavour to ensure the protection of your information, for instance through using HTTPS and the regular monitoring of our system for vulnerabilities and attacks. Nevertheless, we do not warrant the security of any information that you send to us or that your create through your usage of the Services. We do not guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organisational safeguards.
We utilise a number of cloud-based Services (including our servers) which may not be based in the country in which you are accessing the Services (or within the EU) and which may result in your data being transferred between various countries.
Countries in which we process or hold your data may have laws that are different to those of your own country and may not be regarded as providing protection to a standard deemed by the United Kingdom to be adequate... As far as is possible in these situations we undertake reasonable due diligence on the service provide concerned and will take steps to ensure that the processing of your data is safeguarded either through the inclusion of standard contractual clauses approved by the Information Commissioner’s Office in our contract with the third parties or through negotiated terms and conditions that provide appropriate protection.
As far as is possible we will seek to ensure that they contain protections equivalent to the those under the UK GDPR.
The services we use are summarised here with links to the service providers’ privacy notices.
Service Provider – name and general nature of the data processed by the Service Provider
Link to website
In some instances, we may have data that has not been obtained directly from Users via the Services. This includes data that we may have obtained via third-party platforms through which you have provided your information, for example in applying for job opportunities distributed to our partner network or where our roles have been ‘scraped’ by others and you have applied via their Services. We may extract your information and contact you where we have a reasonable belief, based on the source of such data and the context of its acquisition, that you would have an interest in the Services we provide, and we have determined that informing you about the Services taking into account balance of interests would not be detrimental to you. All communications will clearly show that they are from us, include our address and contact details, and contain a clear opt-out / unsubscribe option. We will only use such data where we have a legitimate business interest to do so, taking into account the balance of interests having regard to your privacy, and where we reasonably believe that you would not be surprised to receive communications from us.
We collect and process your personal data where we have a legal basis to do so. These lawful bases include:
In the Performance of a Contract - to which you are a party (for example in our provision of the Services to you) or where inploi holds contracts with third parties where inploi is acting a Data Processor. In these cases inploi may have a contractual obligation to use your Personal Data in a way that you have consented to with the third-party; and where we (or a third-party) have a Legitimate Interest to do so (provided this is not overridden by your rights/interests).
When otherwise in our legitimate interests – this may include processing in order to provide the Services, for instance, enabling Users to have their personal information stored with inploi facilitating the making of future job applications and use in other ways that the inploi site may facilitate to connect and communicate with Employers, to protect you, us and others from fraud or other threats; to enable us to administer and improve our business and customer relationships;
in compliance with laws that we are bound by and to pursue our legal interests - and in effecting transactions that affect the ownership of our or other businesses.
We may also process your data for direct marketing where doing so is in our legitimate interests as a provider of recruitment Service and we have consider that you may be interested in the job opportunities or other information that we provide to you.. In such instances you will at all times be able to request that we do not contact you by unsubscribing from any communications.
There are no statutory or contractual obligation placed on you to provide personal data to inploi. However, should you not provide the requisite information, inploi may not be able to provide certain aspects of our Service to you.
We provide below our contact details for personal data and other enquiries. You are welcome to use these at any time. However, should you wish to contact the Information Commissioner’s Office you are entitled to do so. Details can be found at www.ico.org.uk.
However we always welcome the chance to discuss with you in the first instance.
We hope that this policy has given you a concise, clear understanding of, amongst other things, what data we collect about you, how and why we utilise your data, and what rights you have with regards to your data. We take our obligations as a data controller seriously and endeavour to be compliant with the relevant legislation and ethical considerations at all times. If you have any questions, queries, complaints or wish to contact us about anything contained herein or otherwise related to matters of privacy and data security please do not hesitate to contact us at [email protected] or by post to: inploi, 19-23 Ironmonger Row, EC1V 3QW.