front of house
a warm wagamama welcome
this is the a-team. welcoming all who walk through our doors with open hearts and open minds
our front of house teams set the tone for our guests. serving up soul food with a side of fresh positive energy to deliver a truly nourishing experience. from bowl to soul
team roles
front of house team member
you're a walking, talking example of what it means to spread positivity from bowl to soul. always bringing a sense of fun to every shift
what you'll do |
- be the first point of contact | greeting + seating guests
- know where our food comes from, what it tastes like + what goes best together
- take food orders + run food to tables
- make drinks on the bar
- provide legendary service to all our guests
some realities of the role are |
- you will be working on your feet all day
- it can get very busy!
- you’ll be cleaning tables + clearing plates
- you’ll learn table numbers + dish numbers
management roles
junior front of house manager
start your journey as part of the restaurant management team, you nurture, support + coach team members to bring their best to every shift. if you are ambitious, with a desire to learn and grow, this is the first step
what you'll do |
- inspire and motivate your team to provide exceptional service to our guests
- oversee all aspects of our front of house operation
- practice further management duties to develop yourself
perks + quirks
nourishing yourself, nourishing others. that’s the spirit of wagamama. when you join wagamama you’ll get access to a variety of benefits to help feed your mind, body + soul
free meal on shift
enjoy a generous meal allowance during every shift you work +50% discount at any wagamama restaurant + 30% off at other trg brands
a share of tips
100% of our tips goes to our teams. top up your hourly rate
grow your career
our wagamama development + training academy, including apprenticeships, to get the most out of your time with us!
wellness
get access to mental health resources, councillors, cycle to work scheme, discounted gym + leisure
financial wellbeing support
access to loans repaid through your salary
family friendly policies
enhanced pay entitlements and support for those growing their families
wokstars annual competition
our internal competition for all kitchen teams where prizes have included all expenses paid trips to new york, miami + japan!
powered by pangaia
receive your fresh clean uniform made by pangaia. find out more here
stepping up with kaizen
inside every wagamama role, there’s an opportunity to step up to another
guided by the philosophy of kaizen, each day we strive to be better than the day before. taking pride in what we do to become masters of our craft
in the spirit of kaizen, we’re here to help you step up through on the go learning, clear pathways, individual timeframes and real conversations
apprenticeships for all
at wagamama we offer apprenticeships for everyone in every role. by becoming a wagamama apprentice, you can gain a nationally recognised qualification whilst earning a full-time wage
you’ll be supported by your restaurant team and matched up with a mentor, who will help you grow + develop within your role
last but not least, apprenticeships are fully funded by wagamama. that’s a no brainer if you ask us!
not ready right now, no worries! you can join an apprenticeship at any point in your journey with us
check out our front of house roles
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